The Hidden Work That Determines Whether Infrastructure Projects Succeed, by Gord Reynolds

When major infrastructure projects fail, the diagnosis is almost always the same: coordination broke down. Misaligned objectives. Too many stakeholders. Too many handoffs [and dependencies]. Too many moving parts [with unclear ownership of risk]. According to Gord Reynolds, that diagnosis is comforting, familiar, and wrong. The problem is not that people are unwilling to coordinate. […]

Teaching Digital Footprints to Kids

Teaching children about digital footprints has become one of the most important parenting responsibilities of the modern age. Every photo shared, comment posted, app downloaded, or account created contributes to a trail of data that can last far longer than a child expects. While kids often think of the internet as temporary and playful, the […]