How To Deal With Bad Online Reviews For Your Restaurant

Managing any business requires special attention to online reviews. Having bad online reviews could eliminate profits and have setup potential roadblocks to creating trust with customers. Small businesses with a 1 to 1.5-star review will produce 33% less revenue.  Bad online reviews are especially damaging to restaurants. It’s important to minimize the damage done from the review by responding. Giving a positive response quickly and respectfully can help win back customers. It also shows potential customers that you care about hearing feedback. If you are interested in more tips for responding to an online review, make sure to check out the infographic below.

Infographic created by TouchBistro, a restaurant inventory management company

Leave a Reply

Your email address will not be published. Required fields are marked *

Releated

bianca rhodes knight aerospace

Knight Aerospace CEO Named Top Businesswoman as Leader of Aerospace Company

Bianca Rhodes, owner and CEO of Knight Aerospace, is blazing a new trail as a woman leader in STEM, driving success that sets her business apart among aerospace companies. Rhodes is serving as a powerful example for other women seeking a career in the science, technology, engineering, and math fields. Rhodes was named 2021 Woman […]

Chief Growth Officer Bo Parfet On How to Combat Burnout and Increase Work-Life Balance

Experienced business leaders like Bo Parfet recognize that employee ‘wellness’ and ‘work-life balance’ have become hot topics in discussions around lifestyle and business leadership–especially in the midst of the major shift to remote work. The old model of a 9-5 day with (lots) of implied overtime has contributed to worsening burnout–a state of feeling unhealthy, […]